Troubleshooting Access to Files and Shared Folders

A problem with a user accessing shared folders is often caused by underlying network connectivity problems. Make sure you check basic network connectivity first, before looking at NTFS permissions.

Then check:

  • Windows shares allowing minimum access
  • User rights recently denied to groups
  • Permission changes assigned to parent folders

In a large environment with many users and groups, it is important to maintain a structured user and group design and folder hierarchy.